PRIVACY POLICY

Effective date: August 4th, 2026

GEN 126 Bird & Wildlife Control (“GEN 126,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we may collect through this website, how we may use it, and the choices available to you.

INFORMATION WE COLLECT

Information You Provide

We may collect information you voluntarily provide when you:

  • Request an inspection or service

  • Complete a contact form

  • Call, text, or email us

  • Upload a photograph or video

  • Request information about our services

  • Submit a review or other feedback

This information may include:

  • Your name

  • Phone number

  • Email address

  • Property address, city, state, and ZIP code

  • Preferred contact method

  • Information about the bird, wildlife, pest, property, or service concern

  • Photographs or videos you choose to provide

  • Appointment and service information

  • Other information included in your message

You are not required to identify the animal before contacting us.

Information Collected Automatically

When you visit our website, Squarespace and other service providers may automatically collect limited technical information, including:

  • Internet Protocol address

  • Browser and device type

  • General geographic location

  • Pages visited

  • Referring website

  • Date and time of access

  • Website interactions

  • Cookie and analytics information

This information may be collected through cookies, pixels, analytics tools, and similar technologies.

HOW WE USE INFORMATION

We may use the information we collect to:

  • Respond to questions and service requests

  • Determine whether a location or issue fits our service area and scope

  • Schedule inspections and services

  • Prepare recommendations, estimates, or service plans

  • Communicate about appointments and ongoing work

  • Review photographs or videos related to a property concern

  • Provide customer support

  • Maintain business and service records

  • Improve our website, services, and customer experience

  • Protect the security and integrity of our website

  • Comply with legal, licensing, insurance, tax, and regulatory obligations

  • Prevent fraud, misuse, or unlawful activity

PHONE AND TEXT COMMUNICATIONS

If you provide a telephone number, you authorize GEN 126 to contact you regarding your inquiry, requested inspection, appointment, estimate, or service.

Message frequency may vary. Message and data rates may apply. Reply STOP to an automated text message to opt out and HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing a service. GEN 126 will obtain any additional consent required before sending recurring marketing or promotional text messages.

HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share information with service providers that help us operate our website and business, including:

  • Squarespace and website-hosting providers

  • Form and email providers

  • Scheduling and customer-management systems

  • Telephone and text-messaging providers

  • Payment processors

  • Analytics providers

  • Professional advisers

  • Contractors or specialists involved in an approved service

These providers may access information only as reasonably necessary to perform services for us or as permitted by their own privacy terms.

We may also disclose information when reasonably necessary to:

  • Comply with a law, regulation, court order, or government request

  • Protect the rights, safety, or property of GEN 126, our customers, or others

  • Investigate suspected fraud, security incidents, or unlawful conduct

  • Complete a merger, sale, financing, reorganization, or transfer of business assets

PHOTOGRAPHS AND VIDEOS

Photographs and videos submitted through the website may be reviewed to help us understand a reported condition. Sending an image does not guarantee identification, diagnosis, availability, pricing, or service.

Do not place yourself in danger to obtain a photograph or video. Do not climb onto a roof, enter an unsafe attic or crawl space, approach wildlife, disturb an active nest, or handle droppings or nesting material for this purpose.

We will not use customer-submitted images for public advertising without separate permission, except when the image has been anonymized or its use is otherwise permitted by law.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website activity, and improve performance.

Your browser may allow you to block or delete cookies. Some website features may not function correctly if cookies are disabled.

THIRD-PARTY SERVICES

Our website may contain links to third-party websites or use services operated by third parties. Their privacy practices are governed by their own policies. GEN 126 is not responsible for the privacy practices or content of third-party services.

DATA RETENTION

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal, licensing, insurance, tax, and regulatory obligations.

DATA SECURITY

We use reasonable administrative and technical measures intended to protect information. However, no website, email transmission, text message, or electronic storage system can be guaranteed to be completely secure.

CHILDREN’S PRIVACY

This website and our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through this website, please contact us so we can review and remove it where appropriate.

YOUR CHOICES

You may contact us to:

  • Update or correct information you provided

  • Ask a question about our privacy practices

  • Request deletion of information, subject to legal and business record requirements

  • Change your communication preferences

  • Opt out of eligible marketing communications

To stop automated text messages, reply STOP. Transactional communications that are necessary to complete an active service may still be sent when permitted by law.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The revised policy will be posted on this page with a new effective date. Continued use of the website after an update constitutes acceptance of the revised policy to the extent permitted by law.

CONTACT US

GEN 126 Bird & Wildlife Control

Call or text: 847-350-6885

Email: admin@gen126pest.com